Key contents of the contract are:
- Your address and contact details
- The charge for our service, this is generally on an hourly rate basis, however if we agree other terms of cost such as weekly cost or a one off cost then this will be listed for you.
- Our contact details both through office hours and out of hours.
- Our payments terms and conditions.
- How the level of service can be amended and or cancelled.
- General details of what you should expect from us.
- Details of how to make a complaint.